PRIVACY POLICY

Last Updated: 10/92024

Updates in this version of the Privacy Policy reflect changes in data protection law. In addition, we have worked to make the Privacy Policy clearer and more understandable.

This Privacy Policy (“Privacy Policy”) explains how Felix Media Solutions, Inc. (“Felix Media Solutions,” “we,” “us,” or “our”) collects and uses information from or about you (“you” or “Licensee”) when you access and use our services (including FMS), client software applications, and websites (collectively the “Services”) that reference this Privacy Policy. This Privacy Policy is governed by our Terms of Service and incorporates our Data Protection Addendum, if applicable to you. By using the Services, you consent to the data practices described herein. As technology and circumstances evolve, we will continue to update this Privacy Policy for your benefit. It is your responsibility to review this Privacy Policy regularly, so we encourage you to visit this page frequently.

At Felix Media Solutions, we are committed to safeguarding your personal and business information. We do not and will not sell, trade, or share your personal information with any third parties. This includes any form of personal data, unless required by law or necessary to provide our Services (e.g., third-party service providers involved in operations). Any such third parties are contractually bound to protect your information and are not permitted to use it for any other purposes.

Our Commitment to Privacy

Our Privacy Policy ensures that we provide not only the highest quality services and products but also a strong commitment to safeguarding the information we collect. All employees and data processors with access to personal information are required to respect its confidentiality.

If you use our Services to interact with your customers, it is your obligation to ensure that your customers understand how you (and Felix Media Solutions) collect and process their personal information. If you collect sensitive personal information (e.g., medical, racial, political, or religious data), you agree to obtain express consent from your customers.

TYPES OF INFORMATION WE COLLECT

We may collect the following types of information from you and your customers as you use the Services:

  • Personal details such as name, company name, address, email, phone number, and payment information.

  • Information obtained via third-party authentication systems (e.g., Google authentication).

  • Device information such as IP address, browser types, device types, and unique identifiers.

  • Usage information including pages viewed, forms completed, search terms, and browsing activity.

  • Location data such as city, state, and ZIP code associated with your IP address.

  • Information collected through cookies and other tracking technologies.

HOW WE USE YOUR INFORMATION

We use the collected information to:

  • Provide technical support and resolve security issues.

  • Improve our Services.

  • Send information and updates related to our Services or legal agreements.

  • Comply with legal obligations.

HOW WE SHARE YOUR INFORMATION

We do not share, sell, or trade your personal information with any third parties for marketing or other purposes. The only exceptions are:

  • Service providers necessary for operating our Services (e.g., payment processing or fraud prevention), who are bound to protect your information and use it only for the purposes specified.

  • Legal obligations (e.g., in response to lawful requests by law enforcement or regulatory authorities).

LIABILITY FOR THIRD PARTIES

While Felix Media Solutions strives to ensure the confidentiality of your personal data, we are not liable for unauthorized access caused by third parties beyond our control. We take reasonable measures to prevent unauthorized access, but no method of transmission over the Internet is completely secure.

CHILDREN

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect information from them. If you believe a child under 18 has provided us with personal information, please contact us so we can delete the information.

YOUR RIGHTS AND CHOICES

You have the right to:

  • Unsubscribe from promotional communications.

  • Request access to, correction, or deletion of your personal information by contacting us at privacy@felixmediasolutions.com.

LOCATION OF YOUR INFORMATION

Your information may be transferred to and stored in the United States. We ensure an appropriate level of protection for these transfers.

DATA PRIVACY FRAMEWORK NOTICE FOR INDIVIDUALS IN THE EU, UK, AND SWITZERLAND

Felix Media Solutions complies with the EU-U.S. Data Privacy Framework and similar standards for data transfers. For detailed information about how we protect your privacy, please refer to the appropriate sections of this Privacy Policy.

HOW WE PROTECT YOUR INFORMATION

We employ security measures such as encryption and access controls to protect your information. However, no method of transmission or storage is completely secure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

LINKS TO THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites. Felix Media Solutions is not responsible for the content or privacy practices of these third-party sites, and you should review their privacy policies separately.

SOCIAL MEDIA FEATURES AND WIDGETS

Our website includes social media features (e.g., Facebook and Twitter buttons) that may collect information such as your IP address. These features are governed by the privacy policies of the companies providing them.

UPDATES TO OUR PRIVACY POLICY

We may update this Privacy Policy as necessary. If material changes are made, we will notify you via email or on our website. Please review this Privacy Policy periodically to stay informed of any changes.

PERSONAL DATA OF CALIFORNIA RESIDENTS

We comply with the California Consumer Privacy Act (CCPA). For more information on your rights under the CCPA, refer to the relevant sections of this policy.

CONTACT

If you have questions about this Privacy Policy or our data practices, please contact us:

Felix Media Solutions, Inc. ATTN: Legal Department
3601 South Congress Ave, H200
Austin, TX 78704
Email: privacy@felixmediasolutions.com